PRIVACY/SECURITY
Privacy
When you
visit SpecialtyRoast.com, our commitment to you as our valued customer
is to provide the most satisfying experience possible using
today’s most mindful business sensibilities and cutting-edge
technologies. In order to do so, we collect information about you so
that we may provide you with all of the benefits that
SpecialtyRoast.com has to offer. Because we respect your privacy, we
will always handle this information in a safe and responsible manner.
We will never sell your personal information to anyone for any reason.
When
you provide SpecialtyRoast.com with information about yourself or
anyone else, that information is safely stored in our secure database
server. To best serve you, SpecialtyRoast.com will share that
information only with its own employees and with carefully-selected
outside companies that we hire to perform services for us, such as
maintaining our database of customer information or preparing and
distributing e-mail or paper-mail messages to our customers. We require
that these outside companies agree, in writing, to keep confidential
all information that we share with them and to use such information
only to perform their obligations in their agreements with
SpecialtyRoast.com . If requested by the specific non-profit that you
have chosen to support, we will share your contact information with
them.
We will continue to find new ways to enhance your
experience at SpecialtyRoast.com , and we welcome your periodic review
of our Privacy Policy as we update it from time to time to reflect
improved technologies and services.
Security
We
want your experiences at SpecialtyRoast.com to be safe and secure and
we are fully committed to this goal. Therefore, we use Verisign's 128
bit, Secure Sockets Layer (SSL) technology enhanced with Server Gated
Cryptography (SGC), the most robust encryption technology commercially
available in the world, to encrypt your credit card number and other
personal information as it travels over the internet from your computer
to our secure server. SSL is a standard technology used by millions of
other commercial e-commerce websites. You can always tell when a web
page uses SSL since the “http” in your browser’s address box changes to
“https” (the s stands for secure). Most browsers will also display a
closed lock at the bottom of the page.
Using your credit card
to place an online order with SpecialtyRoast.com is far safer than
using your credit card in a store or over the phone. This is true for
several reasons both technical and practical, but most notably because
your credit card number is handled by only one designated person at
SpecialtyRoast.com instead of many, as is potentially the case in a
busy store or phone-sales line.
However, in very rare cases,
some older internet browsers may not be able to "communicate" with our
secure server. If you experience any difficulties with your on-line
order, please feel free to call our customer service department at
206-963-6707 to place your order.
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